Terms of Service

  • Scope and Acceptance

These Terms of Service govern your use of the avwork website at https://www.avwork.app/ (hereinafter the “Website”) and your relationship with avwork (hereinafter “avwork”, “we" or “us”). Our Privacy Policy and Cookies Policy (accessible https://www.avwork.app/privacy-policy) also apply to the use of the Website.

By accessing the Website and using our services, you accept, without limitation or qualification, these Terms of Service and expressly declare that terms and conditions which contradict these Terms of Service shall not be applicable, even in the event that avwork is aware of and has accepted them without reservation.

  • avwork’s Role

avwork uses its Website to bring together contractors (hereinafter “Contractor/s”) and companies (hereinafter “Employer/s”) for the purpose of entering into employment relationships. Within this framework, avwork's responsibilities are confined to providing, hosting, and maintaining the Website as well as processing payments. Under no circumstances does avwork become a party to or assume any role within the employment relationship established between Contractors and Employers.

  • Registration

In order to access avwork’s services, Contractors and Employers must register on the Website (hereinafter together “Users”) by creating a username and password. Keeping the username and password confidential is the responsibility of the Users and avwork excludes all liability arising from the misuse of Users’ profile.
Users must ensure that the details they provide on registration or at any time are correct and complete. avwork reserves the right to refuse registration without justification.
Users must inform us promptly of any changes to the information that they provided when registering, by promptly updating their personal details as necessary.
Furthermore, while avwork verifies the information and documentation submitted by users, avwork does not endorse or affirm the accuracy of the information submitted by Users. avwork expressly disclaims any representations or warranties regarding the veracity of the details provided by Users.

  • Matching Process, Application and Acceptance

avwork employs a transparent and fair smart-matching algorithm to match Contractors with Employers, taking into account variables like skills, experience, job requirements, and preferences. Employers are given the capability to generate job listings, detailing explicit prerequisites such as license type, type rating, geographical location, and availability dates. Our sophisticated smart-matching algorithm proceeds to curate a shortlist of candidates who fulfill these stipulated criteria.

Subsequently, each qualified candidate is notified of the potential opportunity through an email, granting them the discretion to decide whether to proceed with an application. As part of their application, the Contractors are free to set their hourly rate.

Employers have access to a comprehensive dashboard showcasing all candidates who have applied to a job listing. Once an Employer decides to proceed with a particular Contractor, avwork facilitates the introduction between the Employer and the Contractor and processes all payments between both parties.

  • Contracting Parties

The parties to the employment relationship are solely the Contractor and the Employer, to the exclusion of avwork. Neither party may derive any rights from the employment relationship vis-à-vis avwork.

Complying with all obligations arising from applicable law and the employment relationship, including but not limited to obtaining a work permit, payment of compensation, taxes and social security contributions, as well as insurances, are the sole responsibility of the Employer and, where applicable, the Contractor. We do not exercise control over the conduct or performance of Users, nor do we guarantee that Users will fulfill their obligations under applicable law and the employment contract.

  • Contractors’ Compensation and Expenses


Contractor’s compensation is determined by the hourly rate proposed by the Contractor and approved by the Employer. The Contractor and the Employer may additionally agree on payment of additional expenses (for instance for travel or/and accommodation) by the Employer.
Responsibility for payment of Contractor’s compensation (incl. expenses) lies solely with the Employer, to the exclusion of avwork, which merely processes such payment.

  • avwork’s Fee


The service is free of charge for Contractors. Contractors are paid their hourly rate and expenses in full, without an deductions. avwork may charge a fee to the Employer in the form of a commission. This commission is calculated in addition to the remuneration due to the Contractor and it is capped at a maximum of 15% of the job listing's value. The commission allows avwork to continue to bring together Employers and Contractors on the avwork website, to faciliate the creation of employment relationships, and to process payments on their behalf.

  • Terms of Payment


Employers agree not to pay the compensation (incl. expenses) directly to Contractors and exclusively use avwork's services to make payments for work that arises out of relationships first established through the Website.

Employer Payment Terms: avwork will charge the Employer all contractor expenses included in the total invoice amount within 48 hours of the conclusion of the hiring of the Contractor by the Employer on avwork's website. The employment relationship shall only come into force on receipt of this advance payment by avwork. Should the employment duration be equal or inferior to 31 days, 50% of the Contractor hourly fees should also be paid within 48hours of the conclusion of the hiring on the avwork website, with the remaining 50% due to be paid to avwork on the first day of employment. For employment durations exceeding 31 days, the Employer shall pay avwork the Contractor's hourly fees in advance monthly instalments, on the first day of every month. In the event of default of payment, the Employer shall automatically come into payment default and be subject to a default interest rate of 8% per annum on the outstanding balance, accruing daily from the due date until full payment is received.

Contractor Payment Terms: The employment relationship shall only come into force upon receipt by the Contractors of a payment from avwork for all expenses included in their total invoice amount. For employment durations equal or inferior to 31 days, avwork shall pay Contractors 50% of their hourly fees on the first day of work, with the remaining 50% on their last day of work. For employment durations exceeding 31 days, avwork shall pay Contractors in monthly instalments on the last working day of every month. Contractors are only entitled to the reimbursement of expenses approved by the Employer, provided that receipts are submitted as proof to avwork. It is imperative for Contractors to refrain from booking any form of transportation or accommodation until they receive an email from avwork confirming that they may proceed. Avwork will not be liable for any expenses incurred by the Contractor before the receipt such confirmation. All payments shall be rendered exclusively in USD or EUR.

  • Cancellations & Refunds

avwork shall not bear any liability for cancellations by either the Contractor or the Employer. In the event of a cancellation by the Contractor, a full refund shall be issued to the Employer. In the event of a cancellation by the Employer, a cancellation fee of 20% of the total invoice amount will be imposed to the Employer, in addition to the reimbursement of any expenses incurred by the Contractor.

  • Right to Suspend or Cancel your Registration

We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms of Service.

  • No warranties, Limitation of Liability

To the extent permitted by applicable law, we do not warrant or represent that the Website and/or its content is accurate, complete, error-free or reliable or that use of the Website and/or the Content will not infringe rights of third parties. To the extent permitted by applicable law, we do not warrant or represent that the functional aspects of the Website and/or its content will be error free or that the servers that make it available are free of viruses or other harmful components. Furthermore, we do not and cannot control the conduct or performance of Users and do not guarantee the truth or accuracy of any information provided by Users and reviews nor that Users will fulfill their obligations under applicable law and the employment contract. Use of the Website and/or its content is at your risk, and everything on the Website is provided to you “as is” and “as available” without warranty of any kind, either expressed or implied.
To the extent permitted by applicable law, we will not be liable for any loss or damages arising out of or in connection with the use of the Website or its content, whether direct or indirect, incidental, consequential or otherwise.

  • Indemnification


To the maximum extent permitted by applicable law, Users of the Website agree to indemnify, defend and hold harmless avwork and its affiliates from and against any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys' fees and court costs, arising or resulting from use of the Website and any violation of these Terms of Services. If technical disruption of the Website or the systems supporting the Website occurs due to Users’ action or inaction, Users agree to be responsible for any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys' fees and court costs, arising or resulting from that disruption.

  • Intellectual Property Rights

All content on the Website is either owned by us or is licensed for use by us. Everything you see or read on the Website (such as images, photographs, illustrations, texts, video clips and other materials) is protected worldwide by copyright, design, trademark and other intellectual property laws. You must at all times respect all intellectual property rights in the Website and its content, whether owned by us or a third party.
In no event will these Terms of Service grant you any intellectual property rights in the Website or its content. You are therefore expressly prohibited to carry out any reproduction, transformation, distribution or public communication of, or to make available, extract, reuse, resend or in any other way use, by any means or procedure, any parts of the Website or its content.

  • Links to Third-Party Services

Links to other websites, applications, services, or resources of third parties (hereinafter “Third Party Services”) may be indicated on the Website (for example Visa plugin). The inclusion of any such links does not imply endorsement by us of those Third-Party Services, and we do not accept any responsibility for any Third-Party Services linked to or from this Website. We have not reviewed all the Third-Party Services linked to the Website and we are not responsible for the content or accuracy of any Third-Party Services linked to the Website. Following any link to any Third-Party Services is at your own risk.

  • Personal Information

The collection and the use of your personal information are governed by our Privacy and Cookies Policy which is incorporated into these Terms of Service and accessible at https://www.avwork.app/privacy-policy.

  • Website Modifications and Downtime

avwork reserves the right to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice. Users will be notified of significant changes to the service and of scheduled maintenance that may impact access to the platform.

  • Acceptable Use Policy

Users of avwork are prohibited from engaging in illegal activities, harassment, spreading malware, or any other actions that could harm the platform or its Users.

  • Severability

Should one of the provisions of these Terms of Service be or become illegal, invalid, or unenforceable for any reason, this shall not affect the validity of the remaining provisions. Unless otherwise agreed, the invalid provision shall be deemed to be replaced by a valid provision that reflects the economic purpose of the provision and the intention of the parties at the time these Terms of Service were accepted by you.

  • Amendment of these Terms of Service

avwork may amend these Terms of Service at any time and without prior notice. The latest version will be published and available on the Website. In the event no objection is received within one month of the publication of the amended Terms of Service, they will be deemed to be accepted without reservation.

  • Governing Law and Jurisdiction

These Terms of Service and all issues regarding this Website, its content, and your relationship with avwork are governed by UK substantive law. The applicability of the provisions of international private law (IPRG) and state treaties is expressly excluded wherever permissible. London (London, United Kingdom) is the exclusive place of jurisdiction for all disputes arising from or in connection with these Terms of Service.

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